Recently a thought hit me. Twitter and Facebook are two of the most popular social media sites on Earth.
Many Twitter and Facebook users even utilize them to air their consumer complaints. There are enough independent studies around trying to show their value and importance on people “voicing” out their problems through them.
I notice that many complaints are posted in Twitter and/or Facebook after their regular communication methods didn’t seemingly produce desired or fruitful results. Some are resolved after, others…not much.
Still, if companies like Amazon or Delta Airlines are active in either one, why not a domain registrar?
So off I went checking out which domain registrar is in Twitter and Facebook. I’ve compiled as many as I can currently find.
For now, I’ve listed below the most commonly used and online-commented registrars. As in those I’ve observed lots of people to mention online if/when especially asked about.
So if you tried to contact your domain registrar through email, sending a ticket or using their phone support yet didn’t pan out, try these out:
| Registrar | ||
| 1and1 / 1&1 | facebook.com/1and1 | @1and1, @1and1_4U |
| Blacknight Solutions | facebook.com/Blacknight | @Blacknight |
| Dotster | facebook.com/Dotster | @Dotster |
| DreamHost | facebook.com/DreamHost | @DreamHost, @DreamHostCare |
| Dynadot | facebook.com/Dynadot | @Dynadot |
| eNom | facebook.com/eNomCom | @Enom |
| Go Daddy | facebook.com/GoDaddy | @GoDaddy |
| Hover | facebook.com/Hover | @Hover |
| Moniker | facebook.com/MonikerSnap | @MonikerSnap |
| NameCheap | facebook.com/NameCheap | @Namecheap |
| Network Solutions | facebook.com/NetworkSolutions | @NetsolCares |
| Register.com | facebook.com/Register.Domain | @Register_com |
| ResellerClub | facebook.com/TeamResellerClub | @ResellerClub |
| Tucows/OpenSRS | facebook.com/TucowsInc | @Tucows |
(A thousand pardons to the registrars I didn’t include in the image above. I can only fit in so much for an image that size, heh.)
All the “handles” above are linked to their respective ones in Twitter and Facebook, so you can just click any of them to be redirected. They’re also not case sensitive: I just made them easier to see. 
The registrars I included here are mostly those who cater to end users like you and me. There are few like ResellerClub and eNom who offer more of reseller solutions, so they tend to refer people to those they directly did business with before possibly stepping in.
Also, I mostly put in those that directly handle customer complaints. Some like Network Solutions actually created more than one, say, Twitter username to handle other things like affiliate program issues, so I haven’t included those kinds just yet.
A favor to ask of you, though: try the registrar’s normal customer support methods like email, ticket or phone first if you got a question or an issue. Twitter and Facebook are essentially “last resort” methods if all else fails, so use them sparingly if it can be helped.
As time goes by, I’ll update the list above. Just let me know if there’s someone I missed. (and check out my Twitter and Facebook pages at the Follow Me section near the upper right hand side…)
Feel free to share your thoughts below, or spread the word online. I’ll be around.
Edited 01/15/2012 to include DreamHost, Register.com and Tucows/OpenSRS
(Special thanks to Twitter, Facebook, eNom, Moniker, NameCheap, Go Daddy and Network Solutions)
